Hoppers Crossing Family Dentist is expanding, and we are seeking a Treatment Coordinator / Receptionist
Job Summary
We are seeking a friendly, organized, and detail-oriented Dental Treatment Coordinator/Receptionist to join our dental practice. This dual role is the face of our office and a key partner in patient care. You will manage front-desk operations while guiding patients through treatment plans, explaining procedures, and coordinating financial arrangements to help them achieve optimal oral health.
Key Responsibilities
- Greet patients warmly, manage check-in/check-out, and maintain a professional, welcoming front desk.
- Answer phones, schedule and confirm appointments, manage the patient calendar, and handle cancellations/rescheduling efficiently.
- Present and explain treatment plans recommended by the dentist, answer patient questions, and help patients understand procedures, timelines, and perks.
- Discuss treatment costs, insurance coverage, payment options, and financing arrangements; obtain necessary consents and financial agreements.
- Verify dental insurance eligibility and benefits, submit claims, follow up on outstanding claims, and assist patients with insurance questions.
- Maintain accurate patient records.
- Coordinate with clinical staff to ensure smooth patient flow and timely treatment.
- Handle correspondence, manage inventory of front-office supplies, and support general administrative tasks.
- Uphold patient confidentiality .
- Contribute to a positive team environment and excellent patient experience.
About You
- Have a friendly and bubbly personality
- Show initiative
- Possess an excellent work ethic
- Have a keen interest in the dental industry and patient care
- Possess excellent communication skills (both written and verbal)
- Have basic proficiency with computers, including Word and Excel
Please send your cover letter and resume to
[email protected]
Pay: $32.00 – $38.00 per hour
Work Location: In person
📌 Hoppers Crossing Family Dentist - Treatment Coordinator/Receptionist
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