The Centre for Animal Referral and Emergency (CARE) is seeking a Client Services Representative to join our 24-hour specialist and emergency veterinary hospital in Collingwood.
This role is ideal for someone with experience in the animal care industry who is passionate about delivering outstanding customer service. Veterinary nursing experience would be highly regarded.
About You
We're looking for someone who:
Has previous experience working within the animal care industry (essential)
Has a genuine passion for customer service and helping people
Communicates with empathy, professionalism, and confidence
Remains calm and organised in a fast-paced environment
Has excellent attention to detail and administrative skills
Enjoys working collaboratively with a multidisciplinary team
Is confident managing multiple priorities simultaneously
Has robust computer literacy and experience with Microsoft Office programs
Knowledge of EzyVet practice management software and medical privacy laws would be advantageous but is not essential.
Current Roster
This is a full-time position working a set rotating fortnightly roster (subject to change with notice):
Week 1 – Day Shifts
This roster includes one Saturday shift per fortnight.
Week 2 – Afternoon/Evening Shifts, 2am being the latest finish.
This roster includes one Saturday shift per fortnight.
This position offers genuine career progression and leadership development opportunities for the right person. CARE is committed to supporting your career development and long-term career goals.
The Opportunity
A career at CARE will provide the successful candidate with:
Competitive remuneration commensurate with skill level and experience
Generous staff discounts on a range of hospital products and services
Join a team where exceptional client care is just as key as exceptional patient care.
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📌 Senior Client Services Representative Care City Of Yarra (Australia)
🏢 Centre for Animal Referral and Emergency (CARE)
📍 Australia
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