5 Star Hotel Reservations Agent – Upsell & Guest Experience The Rocks (Australia)

5 Star Hotel Reservations Agent – Upsell & Guest Experience The Rocks (Australia)

04 Aug
|
Shangri-La Hotels
|
Australia

04 Aug

Shangri-La Hotels

Australia

Shangri-La Sydney, a deluxe 5-star hotel in The Rocks, is seeking service-driven Reservations Agents to join our team. You will manage reservations accurately, uphold Shangri-La standards, and work across channels to deliver seamless guest experiences.

You'll handle calls and emails, update Opera PMS, monitor room availability with yield awareness, upsell hotel services, and maintain detailed guest information while collaborating in a rapid-paced setting.
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📌 5 Star Hotel Reservations Agent – Upsell & Guest Experience The Rocks (Australia)
🏢 Shangri-La Hotels
📍 Australia

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