Area Retail Compliance Officer
Job no:******
Work type:Full Time
Location:Homebush West
Categories:Risk & Compliance
Job Summary
Based in Adelaide and reporting to the Corporate Compliance Officer, you will partner with franchise business owners and retail teams to strengthen compliance standards, mitigate risk, and promote best‐practice store operations.
This field‐based role covers South Australia, Northern Territory, Tasmania, and parts of Western Victoria, where you will conduct trade practices compliance reviews, WHS assessments, and deliver compliance training to drive continuous improvement.
The role involves extensive travel across multiple states and territories.
Responsibilities
Conduct regular compliance reviews across retail stores within your region to assess and support compliance with trade practice requirements.
Observe sales and customer service processes and provide recommendations to support compliance best practices.
Provide practical recommendations and action plans to help stores improve compliance standards.
Review store performance and identify opportunities to strengthen compliance with consumer laws and company policies.
Share feedback on compliance issues and trends within your region with the Corporate Compliance Team.
Assist in developing tools and resources to support compliance improvements across the network.
Create and update training materials to support the Compliance Program.
Qualifications




Hold a driver's license with a good driving history.
Ability to build strong relationships and influence positive outcomes across diverse retail teams.
Excellent written and verbal communication, with the ability to effectively communicate with business stakeholders.
Strong analytical and problem‐solving skills, with the ability to identify risks and recommend practical solutions.
Well‐developed organisational and time management skills, with the ability to manage multiple priorities and meet deadlines.
Experience preparing detailed reports and maintaining accurate records.
Prior experience and proven successes in training will be beneficial.
Solid understanding of retail operations, with knowledge of Australian Consumer Law (ACL) and Workplace Health & Safety (WHS) requirements highly regarded.
Benefits
Salary packaging and novated leasing options for eligible employees.
Company paid parental leave for eligible employees.
Access to Fitness Passport.
Professional development and career progression.
Experience working with an iconic Australian brand with global success in NZ, Asia and Europe.
A supportive team workplace that celebrates diversity and promotes a healthy work and family life balance.
Opportunities to make discounted purchases on a range of products and services.
Please note that only people with the right to work in Australia should apply for this position.
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📌 Area Retail Compliance Officer (New South Wales)
🏢 Harvey Norman
📍 New South Wales