Job Description: Trade Desk Sales & Warehouse Support
Designer Tile Company – Springvale, VIC
Position Overview
We are seeking a motivated and reliable
Trade Desk Sales & Warehouse Support person
to join our team at Designer Tile Company in Springvale. This is a hands-on, dual-role position combining warehouse operations, trade desk counter sales, showroom sales support, and merchandising responsibilities. The successful candidate will be a key contributor to smooth daily operations, customer service excellence, and overall warehouse presentation.
Location:
Springvale, Victoria
Work Schedule:
5-day week (including Saturday 9am - 3pm)
Roster:
RDO (Rostered Day Off) on Fridays
Parking:
On-site parking available
Key Responsibilities
Serve trade customers at the counter in a professional and efficient manner
Process sales orders accurately using warehouse/point-of-sale systems
Provide product information, availability updates, and general assistance
Support trade account holders with order changes and enquiries
Assist showroom and clearance centre staff during busy periods
Support overflow retail sales, helping customers select suitable products
Maintain a clean, presentable, and organised showroom environment
Assist with merchandising and tile display setups to ensure strong product presentation
Warehouse Operations & Stock Management
Receive, unload, and safely store incoming tile stock
Pick,



pack, and prepare customer orders for dispatch and collection
Maintain accurate stock locations and inventory control at all times
Ensure all pallets are safely stacked, wrapped, and stored in compliance with safety standards
Conduct regular stock checks and report discrepancies or damages immediately
Assist with stock unloading from trucks and stock consolidation in warehouse
Tidy, replenish, and rotate warehouse stock to maintain an organised and efficient workspace
Assist with ordering and replenishment of warehouse stock as required
Maintain a
clean, safe, and well-organised warehouse at all times
Skills & Experience Required
Current
forklift licence (essential)
Previous warehouse, trade sales, or retail experience (tile/building industry preferred)
Strong communication skills (in person and over the phone)
Well-presented and customer-focused
Ability to work efficiently in a fast-paced environment
Solid attention to detail, safety awareness, and accuracy
Team-oriented with the ability to work independently when required
Personal Attributes
Reliable, punctual, and proactive
Strong work ethic with a "get it done" attitude
Willingness to take ownership of warehouse presentation and organisation
Flexible and able to support across warehouse, sales, and showroom functions
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📌 Trade Desk Sales Person & Warehouse Support (Melbourne)
🏢 DSSA Premium Tile Wholesalers
📍 Melbourne