Elsevier in Australia is hiring a Customer Success Manager to lead onboarding, enablement, and ongoing value realization across Solutions and Research portfolios.
You will partner with Account Managers and support teams to ensure adoption, retention, and renewal success, while identifying upsell opportunities.
The role emphasizes trusted advisory relationships, ROI storytelling, and scalable digital training.
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📌 Global Saas Customer Success Manager — Onboard & Grow (Sydney)
🏢 RELX
📍 Sydney
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