We are recruiting a highly motivated and passionate Enterprise Renewals Account Manager. This is far more than a renewals role; it's a strategic customer‐facing position focused on driving retention, identifying growth opportunities, and helping enterprise organisations get the most from digital solutions.
The Prospect
A highly consultative commercial role where customer engagement and strategic thinking are just as important as achieving revenue targets.
What you will be doing
Managing a portfolio of Enterprise customers, owning the renewal lifecycle before contract expiry through to successful renewal
Working closely with Sales, Customer Success, Finance, Legal and Operations to proactively reduce renewal risk, strengthen customer relationships and uncover opportunities for expansion
Delivering value‐led commercial conversations that drive customer retention
Identifying renewal risks early and developing proactive retention strategies
Negotiating commercial agreements and overcoming complex objections
Maintaining accurate forecasting, pipeline management and CRM data
Identifying opportunities for account growth and expansion




Consistently achieving renewal, retention and revenue targets
What we are looking for
3+ years of experience in Enterprise Renewals, Account Management, Customer Success, Technology Sales or SaaS Sales
Experience with SaaS, Martech, Digital Experience Platforms or Enterprise Software (desirable)
A consultative and commercially focused approach to customer engagement
Outstanding communication, negotiation and stakeholder management skills
Experience managing sales pipelines and CRM platforms such as Salesforce, Microsoft Dynamics or SAP
Great ability to influence senior decision‐makers
Why you will love this role
12‐month max‐term contract – $130–$136K + super + 20% bonus paid quarterly
Exceptional learning, development and career progression
Inclusive, collaborative and high‐performing culture
Hybrid working arrangement
Opportunity to work with a highly respected technology company in digital experience solutions
Enjoy a rewarding, client‐centric environment
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📌 Renewal Account Manager – Marketing Digital Solutions (New South Wales)
🏢 Salt Digital Recruitment
📍 New South Wales