About EDU
EDU is an ASX-listed provider of tertiary education, specialising in Health and Community Services. We foster meaningful careers through high-quality education across our campuses in Sydney, Melbourne, Brisbane and Adelaide.
Australian Learning Group (ALG)
is a VET provider for international students, and
Ikon Institute of Australia (Ikon)
is an HE provider for domestic and international students.
About The Role
In this newly created position you will manage the day‐to‐day operations of the International Course Advisors team and act as a senior representative driving direct international student recruitment, particularly focusing on the onshore market. You will work closely with the General Manager of Future Students and other key stakeholders on reporting, analysis, continuous improvement of systems and processes, and practices to support student recruitment outcomes.
Key Responsibilities
Own and deliver direct onshore international student recruitment targets for EDU and its subsidiaries.
Collaborate with the broader team to achieve group recruitment targets.
Provide accurate course, enrolment, and policy advice to prospective students nationally via inbound and outbound phone and web-based enquiries.
Manage the student pipeline and nurture leads through to enrolment conversion.
Support delivery of course information sessions with academic staff and other stakeholders.
Liaise with internal stakeholders as required to support prospective student enquiries and outcomes.
Provide feedback and insights on emerging market, competitor, and customer trends.
Participate in key recruitment activities and events, including open days and career expos (some out‐of‐hours work may be required).
Maintain accurate and up‐to‐date records in the CRM (HubSpot)



and ensure all follow‐up activities are actioned timely.
Champion continuous improvement initiatives and contribute to the ongoing development of a student‐centric service culture focused on excellence.
Analytics and Reporting
Develop and maintain dashboards to monitor activity, pipeline progression and outcomes (e.g., conversion rates) across the student recruitment funnel.
Provide data, insights and performance analysis to Course Advisors to support continuous improvement in sales and conversion outcomes.
Prepare and deliver regular reporting to the management team, including performance analysis for each student intake cycle.
Systems
Collaborate with the General Manager, Future Students to design, implement and optimise systems and tools that support the performance of the Future Students team, while providing ongoing transparency, operational efficiency and insightful reporting.
Team Management
Lead the day‐to‐day management of the team including recruitment, goal‐setting and performance management.
Provide mentoring and coaching support for team members to assist in their career development.
Conduct annual performance reviews and set clear objectives for all reporting team members.
Ensure compliance with all People and Culture processes, supporting the engagement and retention of team members.
Education, Experience & Skills
Tertiary qualification in a relevant field, postgraduate preferred.




Minimum four years' experience in student recruitment within the Australian higher education sector.
Demonstrated experience leading small teams.
Knowledge of the Education Services for Overseas Students Act *****) and its associated regulations, including the National Code of Practice for Providers of Education and Training to Overseas Students ****.
Experience in developing and implementing marketing and sales plans, and in account management.
Proven ability to achieve recruitment targets in a results‐driven environment.
Strong stakeholder management skills, with experience engaging internal and external partners at a senior level.
Proficiency in Microsoft Office365 and PRISMS.
Experience with Salesforce, HubSpot, or other CRM systems.
Cross‐cultural awareness.
Excellent written and oral communication.
Excellent interpersonal skills with the ability to work autonomously and in a team.
Positive attitude, results‐focused, and strong attention to detail.
Creative thinking and ability to bring innovation to EDU and its subsidiaries.
Why Join Us?
A supportive team that values every contribution and thrives on mutual respect.
Career progression where your ideas matter, your growth is prioritised, and you're empowered to do your best work.
A positive and fun work environment with daily breakfast supplied.
Training and development opportunities with a professional development allowance.
Diversity & Inclusion
We celebrate diversity and are committed to reflecting Australian society to better serve our students. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, sexually and gender diverse people, and individuals of all ages.
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📌 Team Leader, Course Advisor (International) (New South Wales)
🏢 EDU Holdings
📍 New South Wales