EML is seeking a dedicated Team Leader based in Australia to lead a high‑performing team of Case Managers across superannuation and life insurance claims. You will coach, develop and monitor performance to deliver exceptional customer outcomes.
In this full-time, permanent role, you’ll oversee workflow, KPIs and quality assurance while partnering with senior leaders to drive continuous improvement. Versatile work-from-home options support work/life balance.
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📌 Claims Team Leader - Superannuation & Life Insurance (Melbourne)
🏢 EML Group
📍 Melbourne
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