About the Position

The Workplace Services Manager, ANZ provides leadership and operational oversight for Workplace Services supporting BeOne Medicines’ AUS office, located in Sydney. Based in the Sydney office, the role is accountable for ensuring a safe, efficient, well‑managed, and professional workplace environment that supports business operations and delivers a positive experience for employees and visitors. Regular on‑site presence is required to manage daily workplace operations, respond to business needs, and maintain service standards. The role also serves as the primary point of contact for facility‑related matters and provides practical guidance to colleagues on day‑to‑day workplace operations.

Main Responsibilities

- Manage day‑to‑day office operations and administrative services, including office supplies, equipment, furniture, access cards, business cards, name tags, employee records, office induction support, and general employee enquiries.
- Supervise the outsourced Sales Administration support team and ensure service delivery aligns with agreed business needs and standards.
- Maintain and update the Australia WPS Connect page to ensure workplace information is accurate, current, and accessible to employees.
- Coordinate visitor support, including logistics, hotel arrangements, office access, and other support as required.
- Support property management activities in Australia, including coordination with external property partners on office search or relocation requirements.
- Coordinate employee safety checks and workplace communications during emergency or natural disaster events.
- Provide responsive support to the General Manager, employees, and key stakeholders on workplace services matters.

Stakeholder and Leadership Support

- Partner with ANZ leadership team, department heads, and key stakeholders to understand workplace needs, provide responsive support, and ensure WPS services are aligned with business priorities.
- Attend leadership and stakeholder meetings as required to provide WPS updates, capture actions, and support follow‑through on workplace‑related priorities.
- Establish and maintain appropriate workplace service channels or escalation pathways to ensure timely response to employee and business enquiries.

Business Function and Event Support

- Provide workplace services support to Commercial, R&D;,



and other business functions to enable smooth day‑to‑day operations and business activities.
- Coordinate logistics for business visits, town halls, media interviews, conferences, and other function‑led events, including venue arrangements, room setup, catering, attendance tracking, vendor coordination, procurement, and on‑site support as required.
- Support cross‑functional workplace‑related activities by coordinating with internal teams, external vendors, and building management to ensure professional and seamless execution.

HR, IT and Employee Lifecycle Support

- Partner with HR to support employee lifecycle processes, including onboarding, offboarding, office induction, training logistics, organisation chart updates, and other workplace‑related HR activities.
- Support IT‑related workplace coordination, including secure handling of returned IT equipment and administration of relevant Teams groups or channels, in partnership with IT.
- Provide practical support to employees and functions on workplace‑related processes, tools, and local site requirements.

Vendor, Financial and Resource Management

- Manage vendor and building management relationships, including vendor onboarding, contract and price negotiations, service delivery monitoring, and issue resolution.
- Manage PR/PO processing, invoice coordination with Accounts Payable, monthly office cost reporting, and other financial administration in partnership with Finance.
- Support regional WPS planning, prioritisation, and effective allocation of resources across Australia and the broader regional scope as required.
- Ensure service delivery is managed within approved budgets, cost frameworks, and procurement requirements.
- Identify opportunities to improve efficiency, standardise processes, and strengthen service quality across workplace services.

EHS and Workplace Compliance Support





- Partner with EHS to provide local workplace support and help ensure site practices are aligned with applicable Global EHS standards and local requirements.
- Support workplace safety coordination, emergency response communication, and employee wellbeing checks during natural disasters or other workplace‑related incidents.
- Understand and appropriately apply relevant local laws, regulations, company policies, and standards within the scope of workplace services responsibilities.

Qualifications

- Tertiary qualification in facilities management, business administration, workplace services or a related discipline preferred, or equivalent relevant experience.
- 10+ years relevant experience in workplace services, facilities management or office operations, preferably in a complex, multi‑site or regional environment.
- Experience in the pharmaceutical, biotechnology, healthcare or similarly regulated industry is highly regarded.
- Strong customer service, communication, organisational and prioritisation skills.
- Demonstrated leadership capability, including the ability to guide teams, manage vendors and drive initiatives to completion.
- Sound judgement and problem‑solving capability, with the ability to interpret and apply relevant policies, procedures and workplace standards.
- Collaborative, self‑directed and service‑oriented, with a commitment to quality, continuous improvement and a safe, respectful workplace.

Supervisory Responsibilities

- N/A

Computer Skills

- Robust proficiency in Microsoft Office applications, including PowerPoint, Word and Excel.
- Proficiency in collaboration tools, including Microsoft Teams and Outlook.
- Working knowledge of Microsoft Copilot.

Other Qualifications

- Competency in any other major language, such as Mandarin, Japanese, or Korean would be an advantage but not a must.

Travel

- Only when required.

What We Offer To Our Valued Employees

- Market competitive compensation package including performance‑based annual bonus scheme
- Company shares (generous welcome grant!)
- In‑house and external learning and development opportunities
- Fantastic benefits program and keep improving!
- Plus you get to work with a dynamic team of collaborative, supportive, inclusive, and fun professionals whose mission is clear: Cancer has no borders and neither do we.
- Join us and Make momentum in your career!

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📌 Workplace Services (WPS) Manager, ANZ (City of Sydney)
🏢 BeOne Medicines
📍 City of Sydney