Opportunity Overview

Own the numbers behind the scenes—drive transaction integrity, uncover hidden risks, and ensure every point and dollar lands exactly where it should. Join us as a Financial Assurance Accountant‑Forensic and take ownership of transaction integrity across a complex loyalty program pipeline. You will play a critical role ensuring accuracy from source systems through to partner billing and member balances. Working closely with Finance, Data, and Tech teams, you will investigate, resolve, and prevent data issues at scale. This is a high‑impact role where your analytical thinking and attention to detail directly protect financial outcomes and customer trust.

Key Responsibilities

- Surface trends and integrity risks, contributing to broader risk register insights
- Support finance leadership with transaction‑level evidence for partner queries
- Investigate billing variances and produce clear commentary and supporting analysis
- Verify monthly partner billings across brands and external partners align with underlying earn data
- Maintain evidence libraries to support IT General Controls testing and external audit requirements
- Contribute to the design of improved control mechanisms to reduce manual verification requirements
- Apply professional scepticism to reconciliations and data outputs, ensuring methodological accuracy
- Identify pipeline misfires, system failures, or manual errors impacting member points or partner billings
- Remediate errors at transaction level before impacting ledgers, member balances, or partner invoicing
- Produce audit‑defensible reconciliations across source systems, ledger positions, and reporting outputs

Trace transactions end‑to‑end across loyalty management and in‑house systems to verify accurate earn rules, accrual logic, and promotional calculations.

Audit Program & Data Quality





- Investigate root causes of transaction integrity issues and partner with system owners to implement upstream fixes
- Identify and document data quality issues, collaborating with Data & Analytics and Tech/Ops teams for resolution
- Design, operate, and continuously improve the recurring points audit programme, including methodology and documentation standards

Experience & Qualifications

- CA or CPA qualification (or near completion) desirable
- Exposure to external audit or IT General Controls testing (beneficial)
- Background in forensic accounting or fraud investigation (beneficial)
- Tier 1 qualification in Accounting, Finance, Commerce, or equivalent
- Familiarity with BI tools (e.g., Power BI) and ERP/ledger systems
- Solid written communication skills with ability to document findings clearly
- Ability to operate independently with strong judgment and accountability
- 5+ years post‑qualification experience in financial accounting, audit, or assurance
- Minimum 2 years in roles involving detailed transaction investigation or reconciliation
- Advanced Excel skills including pivot tables, formulas, and large dataset handling
- Experience working with large transactional datasets (hundreds of thousands of rows)
- Comfort leveraging AI while maintaining audit defensibility and professional standards
- Experience in loyalty programs, financial services, or similar environments (desirable)
- Proven ability to trace financial transactions across multiple systems and identify root causes

About The Brand

World360 Rewards (part of Flight Centre Travel Group)



is a global loyalty platform that helps brands engage and inspire through unforgettable rewards—from travel experiences to gift cards and more. It’s a smarter way to recognise, motivate, and connect with the people who matter most.

What You’ll Enjoy

Salary: $120k‑130k plus super (dependent on experience).

- Culture: Inclusive company with a strong team culture in the travel industry.
- Our People: Equal Opportunity Employer encouraging all suitably qualified applicants, including Aboriginal and Torres Strait Islander People, people with disabilities, and culturally diverse backgrounds.
- Development: Individualised Learning & Development pathway options and access to LinkedIn Learning for ongoing skills development.
- Exclusive Staff Discounts: Access to a range of Australian retailers, health and wellness discounts, financial planning advice, and employee share plan.
- Travel Discounts: Discounts on flights, hotels, tours, cruises, and travel insurance for you and your family.
- Career Opportunities: Opportunities across a network of brands and businesses worldwide, with a focus on internal promotion.
- Corporate Health Discounts: Access to exclusive discounts on health insurance plans and internal gym facilities.
- Mental Health: Support and Employee Assistance Program for staff and family.
- Social: Regular awards nights, team‑building activities, and industry events.
- Giving Back: Corporate Social Responsibility program supporting nominated charities through workplace giving, volunteering, and fundraising.
- Sustainability: Commitment to environmental protection and positive change within the tourism industry.
- Reconciliation Commitment: Workplace commitment to reconciliation with Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave.

We are an Equal Opportunity Employer.

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📌 Financial Assurance Accountant- Forensic- South Bank, QLD (Brisbane)
🏢 Flight Centre Travel Group
📍 Brisbane