About the role

Customer Service Officer – Bendigo Bank, Coleambally. Permanent part‑time position, 40 hours per fortnight.

Responsibilities

- Explore customers’ needs through in‑depth conversations and help them achieve financial goals.
- Support customers with digital literacy and online banking as we innovate our services.
- Process transactions, handle cash, investigate queries and assist with paperwork while maintaining risk controls.
- Serve as the face of the branch and the first point of contact for customers.
- Collaborate with branch specialists and build connections to benefit the community.
- Engage in ongoing learning and development opportunities.

What we’re looking for

- Experience in a customer‑service setting with ability to achieve targets.
- Strong attention to detail and a risk‑mindset to ensure secure, accurate transactions.
- Confidence in face‑to‑face and phone communication with customers.
- Eagerness to share the bank’s values and differentiate our service.
- Team spirit; ability to work collaboratively within a branch.
- Experience in banking or finance is a plus but not mandatory.

Benefits

Health and wellbeing support, including discounted gym memberships, private health insurance options, and an Employee Assistance Program (EAP) for you and your immediate family.

Access to Bendigo Bank’s corporate university, BEN U, for continuous learning opportunities.

Mandatory mandatory Mandate Mandate Mandate Mandate mand mand mand mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand Mand mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand Mand mand mand mand mand mand Mand mand Mand Mand 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Equal Employment Opportunity

We believe in a diverse workforce and support an inclusive culture. Applications from all backgrounds are welcome. We are committed to responding to all candidates, regardless of the outcome of their application.

#J-18808-Ljbffr

📌 Customer Service Officer (Part-time) | Community Bank Coleambally | NSW
🏢 Bendigo Bank
📍 Coleambally