The Role

As a Portfolio Lead Trainer, you'll partner with Operations Managers, Area Managers, and Restaurant Managers across your portfolio to build confident, capable teams. You'll coach, train, and certify Mixers and Supervisors in person, ensuring every crew member has the skills and knowledge necessary to deliver the FISHBOWL experience. You'll also identify training opportunities, track certification progress, and work closely with Restaurant Managers to continuously lift capability across their teams.

Skills And Experience

You'll have:

- A passion for developing people and helping teams succeed
- Strong coaching and communication skills, with the ability to engage and influence others
- Excellent time management and organisational skills
- The ability to build solid relationships with Restaurant leaders and adapt your coaching style across different teams
- A willingness to travel regularly between restaurants within your portfolio
- Strong attention to detail and a commitment to maintaining high training standards




- Characteristics reflective of FISHBOWL's ethos: self-motivated, positive, service-oriented, flexible, and ethical with a high degree of integrity.

Key Responsibilities

Reporting To The Training And Communications Coordinator, You'll Work Alongside Restaurant Leaders To Build Confident, Capable Teams. You'll Spend Time In Restaurants Coaching Mixers, Supporting Restaurant Managers, And Driving Consistent Training Standards To Ensure Every Crew Member Is Confident, Certified, And Ready To Deliver The FISHBOWL Experience. You'll Be Expected To
- Coach, assess, and certify Mixers across your portfolio through in-person training
- Partner with Restaurant Managers to identify training opportunities and lift team capability
- Track certification progress and report on trends, knowledge gaps, and training outcomes
- Ensure all Mixers

📌 PORTFOLIO LEAD TRAINER (City of Sydney)
🏢 THISBOWL FISHBOWL
📍 City of Sydney