Uber in Australia is seeking a Senior Customer Success Program Manager to own a portfolio of long-tail retail accounts and keep them healthy, set up for growth, and free from recurring issues.
The role sits at the intersection of customer success, program management, and commercial operations. It’s a builder role as much as an execution role, defining cadence, standardisation, and scalable mechanisms for the team.
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📌 Enterprise Customer Success & Growth Program Lead (City of Sydney)
🏢 UBER
📍 City of Sydney
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