Contact Centre Systems Support Analyst (City of Sydney)

Contact Centre Systems Support Analyst (City of Sydney)

04 Aug
|
Department of Employment and Workplace Relations
|
City of Sydney

04 Aug

Department of Employment and Workplace Relations

City of Sydney

Department of Employment and Workplace Relations in Australia is seeking an APS5 Systems Support Analyst to maintain contact centre systems (CRM and Genesys) and ensure reliability in a high-volume workplace. You will work with stakeholders and technical teams to ensure systems meet business needs and support effective service delivery.

Reporting to an APS6 Team Manager, you will contribute to testing, configuration, data integrity and continuous improvement, supporting training materials and

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📌 Contact Centre Systems Support Analyst (City of Sydney)
🏢 Department of Employment and Workplace Relations
📍 City of Sydney

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