Client Service Executive (Holiday Property Manager) - Management Rights Focus

Location: Hastings Street, Noosa

Employment Type: Full-time

About The Role

We are on the lookout for a hands-on Holiday Property Manager to take care of a boutique portfolio of premium holiday properties right in the heart of Hastings Street. This is a fast-paced, all-rounder role where you'll be the key person on the ground making sure our properties are looking their best, owners feel supported, and guests have a great experience.

You won't be managing reservations - that's handled by our reservations team - so you can focus on what you do best: ensuring the properties are maintained to the highest standards, any issues are sorted quickly, and the owners have confidence their property is in good hands.

You'll be working with a tight-knit, down-to-earth team who work hard, support each other, and know how to have a laugh. While we take what we do seriously, we also believe it's important to enjoy where we work and there aren't many better spots than Hastings Street.

Key Responsibilities

Property & Owner Management

- Build strong, proactive relationships with property owners, keeping them informed and supported.
- Regular property inspections to ensure everything is up to scratch and guest-ready.
- Recommend styling and maintenance improvements to help owners maximise returns and keep properties looking fresh.
- Oversee and coordinate all property maintenance, from quick fixes to major works, keeping on top of costs and timelines.

Guest Experience

- Monitor guest feedback and keep an eye on reviews, always looking for ways to improve.
- Be ready to step in if any guest issues escalates - solving problems quickly and professionally.





Revenue & Performance Management

- Work with your Holiday Manager to set and adjust nightly rates in line with market demand and events.
- Monitor property performance and help ensure we're maximising returns for owners.
- Collaborate with the reservations and marketing teams to keep listings looking sharp and fully optimised.

Operations & Compliance

- Coordinate with cleaning teams, contractors, and suppliers to maintain high standards.
- Manage key handovers and check-in processes, making it as simple as possible for guests.
- Ensure Body Corporate by-laws and STRA rules are followed and stay across compliance requirements.
- Contribute to after-hours support as part of the team.

Requirements

What We’re Looking For

- Previous experience managing holiday accommodation, ideally in Management Rights or similar.
- Robust maintenance and contractor coordination skills.
- Experience with rate setting and revenue management.
- Highly organised with a practical, solutions-focused approach.
- Clear communicator who is comfortable dealing with owners, guests, and contractors.
- Confident using property management systems (RMS, Hirum, HomHero, Guesty).
- Local knowledge of Noosa and STRA regulations (or willing to learn fast).
- Driver's Licence required.

Benefits

- Full-time role based in one of Australia's most iconic beachside locations.
- Autonomy to manage your own property portfolio, with plenty of support from the team and head office.
- Work with a professional, down-to-earth team who take pride in what they do—but also know how to enjoy where they work.
- Be part of a respected holiday letting team with opportunities to grow your career in the industry.

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📌 Holiday Property Manager – Management Rights Focus (Noosa Shire)
🏢 Kingscliff Accommodation and Property Management
📍 Noosa Shire