Job Details

- Employment Type: Full time (Fixed Term)
- Hours: Monday to Friday 0900‑1700
- Salary: $29.17 - $33.40 per hour (according to award)
- Location: Mercy Place Albury

Responsibilities

- Support the Service Manager with day‑to‑day administrative and support tasks.
- Serve as the first point of contact for residents, families and staff, providing courteous reception.
- Manage staff rostering, including filling shifts and leave management.
- Facilitate communication between residents, families and staff regarding office administrative needs.
- Ensure day‑to‑day office activities run smoothly, including reception, clerical and administrative services.
- Maintain efficient and secure document and data storage.
- Provide timely and effective support to managers.

Qualifications

- Reliable, resilient, and genuinely interested in supporting others.
- Previous experience in roster management and an administrative role, preferably in healthcare or aged care.
- Front‑of‑house service experience, able to communicate with all customers.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- High level of interpersonal,



organisational and communication skills (written and verbal).
- Attention to detail and ability to plan rosters.
- Excellent time‑management and ability to juggle conflicting priorities.
- Experience in an aged‑care or health workplace (desirable but not essential).
- Empathy and compassion for elderly residents and their families.
- Commitment to confidentiality of client data records.

Certifications Required

- National Disability Insurance Scheme (NDIS) clearance.
- Current COVID‑19 certificate.
- Proof of current influenza vaccination and other vaccination status consistent with public health orders.

Equal Opportunity Statement

Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.

We recognise the Wurundjeri Woi‑wurrung peoples, traditional Custodians of the Land on which our Head Office is based, and pay our respects to Elders past and present.

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📌 Administration officer (City of Albury)
🏢 The Mercy Health Group
📍 City of Albury