Trainee Business Support Officer (Business Administration Traineeship)

Full-time position-38 hours per week

Coniston, Wollongong

Looking to build a career in business administration while gaining valuable workplace experience?

MCCI is seeking a motivated and enthusiastic Trainee Business Support Officer to join our Business Support Team. This is a fantastic opportunity to gain hands-on experience while completing a nationally recognised traineeship and developing skills across administration, customer service, operations, and office support.

Why Join MCCI?

- Full-time traineeship with structured on-the-job learning
- Gain a nationally recognised qualification
- Supportive team and mentoring workplace
- Career development opportunities
- Employee Assistance Program
- Award-winning organisation (2025 Outstanding Community Organisation, Illawarra Business Awards)
- Culturally diverse and inclusive workplace
- Meaningful work supporting multicultural communities

The Role

As the first point of contact for visitors, clients and staff, you'll provide a welcoming and professional front-of-house experience while providing a wide range of administrative functions across the organisation.

Key Responsibilities

- Welcoming visitors and responding to enquiries
- Providing administration support across the organisation
- Coordinating meetings, bookings, travel, and office resources
- Assisting with events, staff activities, and day-to-day office operations
- Supporting the team to maintain efficient business systems and processes




- Learning and developing business administration skill

What We are Looking For

We're looking for someone who is:

- Friendly, professional, and customer-focused
- Eager to learn and develop a career in business administration
- Well organised with strong attention to detail
- Able to manage multiple tasks and priorities
- A confident communicator with strong written and verbal communication skills
- Reliable, trustworthy, and able to maintain confidentiality
- Comfortable using Microsoft Office and learning new systems

Desirable but not Essential:

- Previous experience in reception, customer service, or administration

About MCCI

MCCI is a non-profit charity supporting multicultural communities across the Illawarra-Shoalhaven and ACT-Queanbeyan regions.

With a diverse team of more than 300 staff and volunteers who speak over 50 languages, we deliver a wide range of services for older people and their carers, people from refugee and migrant backgrounds, young people, and families.

Next Steps

To apply:

- Download the Position Description from our website
- Submit your resume and a cover letter outlining your interest in the traineeship and suitability for the role

Applications will be assessed as they are received.

For more information about the role, please contact the People and Culture Team on 1800 114 ***.

MCCI is committed to an inclusive and respectful work environment where all people are valued and have equal access to opportunities to reach their full potential.

📌 Trainee Business Support Officer (Business Administration Traineeship) (Wollongong)
🏢 Multicultural Communities Council of Illawarra
📍 Wollongong