About Us

Priceworth is a top provider of home furniture and appliances based in Acacia Ridge, QLD. We are looking for a reliable, neat, and organised person to join our team. A major part of this role focuses on day-to-day retail customer service and online marketing. Alongside this, you will provide vital operational support by helping our backend team keep daily paperwork and logistics running smoothly.

This is a combined role: approximately 60% retail customer service, online marketing and social media, and 40% warehouse dispatch support and general reception/admin.

Diversity & Inclusion

Priceworth is committed to fostering a diverse, inclusive, and equitable workplace. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all positions.

If you identify as an Aboriginal or Torres Strait Islander person, we welcome you to indicate this in your application. Should you require any assistance throughout the application process, please contact our Recruitment Team at [email protected].

All personal information provided during the recruitment process will be treated confidentially and managed in accordance with applicable privacy laws and regulations.

Key Responsibilities

Retail Customer Service & Sales Support

- Customer Care: Actively assist customers with product questions, help them select items, and process orders in person, over the phone, or online.
- Product Knowledge & Sales: Learning about our furniture and appliances to share helpful details with customers, talking about special store discounts, and helping the team hit sales goals.
- Payments & Orders: Taking customer payments safely, handling payments and managing financial transactions.
- Answering Questions: Reply to phone calls and chat messages, look up delivery updates for customers,



and log the details neatly to give great service.

Logistics & Daily Operations Support

- Delivery Planning Support: Help check that customer orders are paid for before dispatch and assist with organizing weekly delivery sheets and freight updates.
- Team Communication: Pass on daily delivery notes and schedules between the office, warehouse staff, and drivers.
- Office & Site Basics: Help with easy office tasks like updating data on the computer, tracking stock orders, and checking daily team attendance.

What We Are Looking For

- Experience: Prior experience in a retail environment, customer-facing role, or basic office/logistics setting is highly regarded.
- Communication: Friendly and clear communication skills when talking to customers and working with transport partners.
- Organization: Good time management with the ability to focus heavily on customer service while keeping up with simple daily paperwork.
- Computer Basics: Basic computer skills to type in data and learn our company ordering systems.
- Team Attitude: A reliable, neat, and tidy person who is happy to learn, follow safety steps, and support the team where needed.

Job Types: Full-time, Internship, Contract, Subcontract, Permanent

Pay: $50,000.00 – $55,000.00 per year

Benefits:

- Employee discount

Ability to commute/relocate:

- Acacia Ridge QLD 4110: Reliably commute or planning to relocate before starting work (Required)

Education:

- Bachelor Degree (Preferred)

Experience:

- Social media marketing: 1 year (Preferred)
- Retail management: 1 year (Preferred)
- Customer acquisition: 1 year (Preferred)
- AI: 1 year (Preferred)

Licence/Certification:

- Driver Licence (Required)

Work Authorisation:

- Australia (Required)

Location:

- Acacia Ridge QLD 4110 (Preferred)

Work Location: In person

📌 Retails Sales/Business Operations Assistant - Acacia Ridge/Full Time ONLY
🏢 Priceworth Furniture
📍 Acacia Ridge