Head of Business Development and Account Management

HGA is one of Australia's largest online gifting businesses, home to The Hamper Emporium and Gifts Australia, and part of the Maggie Beer Holdings Group.

Reporting to the GM, we're looking for a commercially driven Head of Business Development and Account Management to win new corporate business and grow our top-tier corporate accounts. This role is dedicated to origination and commercial growth, while our Customer Experience Manager continues to lead day-to-day service delivery.

The Role

- Identify, target and win new corporate gifting clients across sectors including financial services, professional services, real estate, retail and government
- Build and manage a new business pipeline via CRM, owning an annual revenue target
- Own HGA's top 20 corporate accounts as trusted advisor, running a structured account programme with quarterly reviews and upsell/cross-sell growth
- Contribute market insight and pipeline reporting to the General Manager and business planning
- Lead and coach the Customer Experience Manager, aligning commercial targets with service standards

About You

- 5+ years in senior business development, key account management or client growth (ecommerce, gifting, FMCG or retail highly regarded)
- Proven track record personally winning and converting new corporate business
- Experience managing high-value B2B relationships with a premium/concierge approach
- Strong commercial acumen and confident with CRM platforms (Hub Spot, Salesforce or similar)
- Highly organised and resilient, thriving in a fast-paced, seasonal business
- Existing network of corporate decision-makers in gifting-relevant sectors
- Passion for premium Australian food, beverage and gifting products
- Tertiary qualification in Business, Commerce or Marketing

What’s in it for you

- Real influence over HGA's commercial strategy and revenue growth trajectory




- A fast-paced, seasonal business where your wins are highly visible and genuinely count
- A close-knit, energetic team culture built on being passionate, nimble, ambitious, inclusive and community focused
- The support to grow and the room to make this role genuinely your own

If you're a natural relationship-builder with the drive to win new business and grow our most important accounts, we'd love to hear from you.

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Your application will include the following questions:

- Which of the following statements best describes your right to work in Australia?
- What's your expected annual base salary?

Retail & Consumer Products 51-100 employees

Hampers & Gifts Australia (HGA) is one of Australia’s leading online gifting businesses, home to iconic brands including The Hamper Emporium and Gifts Australia. As part of Maggie Beer Holdings, we also manage the e-commerce operations for Maggie Beer Products.

We specialise in creating premium food, wine and personalised gifting experiences for consumers and corporate clients nationwide.

With a strong focus on innovation, quality and customer experience, our team brings creativity and care to every order, delivering memorable gifts that celebrate life’s moments and connections.

Hampers & Gifts Australia (HGA) is one of Australia’s leading online gifting businesses, home to iconic brands including The Hamper Emporium and Gifts Australia. As part of Maggie Beer Holdings, we also manage the e-commerce operations for Maggie Beer Products.

We specialise in creating premium food, wine and personalised gifting experiences for consumers and corporate clients nationwide.

With a robust focus on innovation, quality and customer experience, our team brings creativity and care to every order, delivering memorable gifts that celebrate life’s moments and connections.

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📌 Head of Business Development and Account Management (Australia)
🏢 @
📍 Australia