Opportunity
We are seeking a dynamic Account Manager (NSW) to join our ANZ Sales team.
This unique role combines clinical expertise, surgical capability, and commercial acumen to drive business growth and deliver exceptional outcomes for customers and patients.
Key Responsibilities
Drive Sales & Business GrowthAchieve sales targets and revenue objectives within your territory
Develop and execute territory and account plans aligned to business strategy
Identify growth opportunities, competitive positioning, and customer needs
Build strong relationships with surgeons, audiologists, operating theatre teams, and procurement stakeholders
Deliver product presentations and business proposals to customers
Deliver Clinical & Surgical SupportProvide expert surgical and technical support during Cochlear implant procedures
Support new and existing surgeons, particularly during onboarding and early cases
Troubleshoot clinical, surgical, and device-related queries
Ensure optimal product use and clinical outcomes across accounts
Training & Capability BuildingIdentify training needs and deliver tailored training programs for internal teams and healthcare professionals
Lead product education, clinical workshops, and surgical training initiatives
Support execution of annual training calendars in partnership with Sales Leadership




Customer Experience & EngagementAct as a trusted clinical and commercial partner to customers across your territory
Provide guidance on candidacy, patient pathways, and product solutions
Develop strategies to increase surgeon engagement and referral pathways
Deliver exceptional service through both in-person and remote support
Advocacy & Cross-Functional CollaborationMaintain accurate customer data and insights in CRM (Salesforce)
Partner with Marketing and cross-functional teams to deliver events and programs
Provide market intelligence and competitor insights to inform strategy
About You
We are looking for a commercially driven professional who thrives in both surgical and clinical environments and values relationship-building.
Required Experience & Skills
Bachelor's degree in business, healthcare, nursing, or related field
Minimum 3+ years' experience in medical device or healthcare sales
Strong experience supporting clinical or surgical environments
Proven ability to build and manage relationships with healthcare professionals
Excellent communication, presentation, and influencing skills
Ability to work both independently and collaboratively in a team setting
Prior experience in the hearing industry (hearing aid sales, Cochlear Implants, or Bone Conduction technologies) – ideal
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📌 Account Manager - Nsw (New South Wales)
🏢 C01 Cochlear Limited (Australia)
📍 New South Wales