Family Support & Inclusion Officer - Rockbank Village

Family Support & Inclusion Officer - Rockbank Village

04 Aug
|
Aspire Early Education
|
Rockbank

04 Aug

Aspire Early Education

Rockbank

About Aspire Early Education

At Aspire Early Education & Kindergarten, our vision is to shape a positive future for children through our Grow, Learn & Connect curriculum.

At Rockbank Village, we pride ourselves on creating a welcoming, inclusive community where children, families and educators feel supported, respected and empowered every day. As one of our established services, you'll join a passionate leadership team committed to delivering exceptional outcomes for children while building solid partnerships with families.

The Opportunity

We are seeking a passionate and empathetic Family Support & Inclusion Officer to join our Rockbank Village team.

This is an exciting opportunity to play a key role within our Centre Leadership Team, supporting children, families and educators while strengthening inclusive practices across the service. You'll work collaboratively with the leadership team to build positive relationships, support children's individual needs and help create an environment where every child can thrive.

In this role, you will:

- Support families through orientation, enrolment and ongoing engagement
- Build strong, trusting relationships with children, families and educators
- Provide guidance around behaviour, wellbeing and inclusion needs
- Facilitate respectful, solution-focused conversations with families and educators
- Connect families with community services and support networks
- Assist with accessing inclusion funding and government support programs
- Work alongside educators to promote positive developmental outcomes
- Support enrolment processes and family communication
- Collaborate with the Centre Leadership Team to foster an inclusive and supportive culture across the service

Working Hours

- Permanent Part-Time position - Minimum 25 hours per week
- Rotating roster Monday to Friday
- Flexibility to work across operating hours between 6:30am and 6:30pm

Why Join Aspire?
At Aspire, we're committed to creating environments where our people feel supported,



valued and set up for success.

- Purpose-built, modern centre with high-quality resources
- Supportive leadership and structured onboarding
- Clear career progression pathways within a growing organisation
- Eligible for the MEA Worker Retention Payment
- 50% Childcare Discount
- Paid Birthday Leave
- Wellbeing Leave
- 24/7 Employee Assistance Program
- Ongoing professional development and leadership support
- Competitive salary and benefits package

About You
To succeed in this role, you will bring:

- Diploma in Early Childhood Education & Care (or higher)
- Current First Aid, CPR, Anaphylaxis & Asthma certifications
- Valid Working with Children Check
- Mandatory Reporting Training
- Strong understanding of child development and behaviour guidance
- Experience supporting inclusion and diverse family needs (highly regarded)
- Knowledge of community supports and funding pathways
- Understanding of the National Quality Framework (NQF) and relevant legislation

Key qualities we're looking for:

- Excellent attention to detail
- Strong problem-solving and organisational skills
- Outstanding relationship-building and communication skills
- A kind, caring and patient approach
- Ability to support both educators and families with empathy and professionalism
- Confidence guiding behaviour and promoting inclusive practices
- A collaborative, family-focused mindset
- Commitment to delivering positive outcomes for every child

Our Commitment
Aspire Early Education & Kindergarten is committed to child safety, inclusion and wellbeing. We create culturally safe environments for all children and proudly embrace diversity. We are committed to providing an inclusive workplace where every team member feels valued, respected and supported to succeed.

If you're passionate about making a meaningful difference in the lives of children and families while helping create an inclusive, supportive community, we'd love to hear from you.

Apply today and help shape the future of early learning at Aspire Early Education & Kindergarten.

📌 Family Support & Inclusion Officer - Rockbank Village
🏢 Aspire Early Education
📍 Rockbank

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