Commerce seeks a commercially minded Customer Success Manager to own a blended book of named and scaled accounts, driving retention, expansion, and renewal outcomes. You will lead strategic plans and scalable lifecycle programs that align with customer goals and measurable value.
You will manage end-to-end lifecycle, from onboarding to renewal, with executive engagements and data-driven decision making. Collaboration with Sales, Product, Marketing, Support, and Operations is essential to
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📌 Strategic Customer Success Manager Hybrid Growth & Retention Sydney
🏢 BigCommerce Pty
📍 Sydney
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