North West Field Service Lead (Port Hedland)

North West Field Service Lead (Port Hedland)

03 Aug
|
Blue Diamond Machinery
|
Port Hedland

03 Aug

Blue Diamond Machinery

Port Hedland

Build Blue Diamond's North West service capability from the ground up.

Blue Diamond Machinery is seeking an experienced, hands-on field service professional to establish and lead our permanent service presence in North West WA.

This is not a desk-based supervisor position. Initially you'll be the senior technician on the tools — diagnosing faults, completing field repairs and commissioning equipment. As the operation grows, you'll recruit, develop and lead the North West service team.

Based from our Wedgefield service location, you'll support major mining, rental, civil and infrastructure customers across Port Hedland and the broader North West.

The role

- Diesel generation and temporary-power systems
- Electrical controls, switchgear and automatic-start systems
- Hybrid and battery energy equipment
- Remote monitoring and telemetry
- Compressors, pumps and associated industrial equipment
- Custom-built and engineered equipment operating on Rio Tinto and other Tier 1 mining sites

You’ll work closely with our Perth engineering, fabrication and technical teams while becoming the trusted local point of contact for North West customers.

Key responsibilities

- Field diagnostics, preventive maintenance, breakdown repairs and commissioning
- Coordinate equipment modifications, upgrades and rectification work, with accurate field feedback to engineering
- Build solid relationships with site teams, maintenance departments and key customers
- Establish practical service procedures, critical-spares holdings and regional response capability
- Plan and manage your own workload, travel, parts and customer communication
- Maintain complete digital job records, inspection reports and photographic evidence
- Support equipment trials, installations, handovers and operator training
- Recruit, mentor and lead additional technicians as regional demand grows
- Maintain high standards of safety, quality and commercial discipline
- Participate in planned after-hours and emergency-response arrangements

About you





You're an experienced field technician who still enjoys the tools but is ready to take genuine ownership of a region.

You’ll bring:

- Strong fault-finding across electrical controls and mechanical systems
- Power-generation or complex industrial equipment experience
- Field-service experience in mining, construction, rental or heavy industry
- Confidence working independently at remote and Tier 1 sites, with a practical understanding of isolations, permits and site compliance
- Strong customer communication and professional job reporting
- The judgement to know when to repair, replace, escal...?
- A leadership mindset and the ability to mentor future team members

An unrestricted WA electrical licence is preferred; exceptional mechanically qualified candidates with strong power-generation and diagnostic experience will also be considered. Existing Tier 1 inductions, battery or hybrid-system experience, telemetry knowledge and previous team-lead responsibility will be highly regarded.

What Blue Diamond offers

- A senior, autonomous position with a genuine mandate to build a regional team
- An established Wedgefield base close to major customers and operating sites
- Fully equipped field-service vehicle, tools and technical resources
- Direct access to Blue Diamond's engineering, fabrication and product specialists
- Exposure to conventional power, cleaner-energy technology and custom-engineered equipment
- A competitive senior package aligned with your experienceResidential and roster arrangements open for discussion
- Long-term career growth as the North West operation expands

About Blue Diamond Machinery

Blue Diamond Machinery is an Australian-founded energy, power and engineered-equipment business supporting mining, construction, infrastructure and rental customers nationally. Our capabilities span conventional and hybrid power, battery energy systems, telemetry, custom engineering, fabrication and national field support. Our focus is straightforward: dependable equipment, practical engineering and support that works in the field.

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📌 North West Field Service Lead (Port Hedland)
🏢 Blue Diamond Machinery
📍 Port Hedland

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