Job no:
Brand: Cruiseabout
Work type: Full time
Location: South Australia
Categories: Sales and Customer Service

Turn Your Love of Cruising into a Dream Career!

Absolutely love cruising in all its forms – ocean cruises, river cruising, and everything in between?

Have a passion for turning travel dreams into unforgettable cruise adventures?

Cruiseabout is searching for cruise enthusiasts to join our West Lakes store ! If cruising is your happy place and helping customers plan the perfect getaway lights you up, this could be your next excellent voyage.

Let’s turn your passion for cruise holidays into a rewarding career.

Join the cruise revolution and #CruiseIntoYourDreamJob with us!

Why You’ll Love Working Here

Because this isn’t just a job, it's a crew you’ll be proud to sail with. You’ll turn your passion for cruising into a career, be surrounded by supportive teammates, and be genuinely celebrated for your wins. With epic travel perks, real career progression, and a culture our people rated 94% Great Place to Work®, you’ll feel right at home from day one.

What You’ll Be Doing

As a Cruise Consultant, you’ll be the expert guiding customers from “just dreaming” to “bon voyage!”, creating cruise holidays they’ll never forget.

- Quote, book, and invoice cruise bookings and packages with accuracy and flair
- Achieve monthly sales targets and KPIs
- Deliver outstanding service across walk-in, email, and phone enquiries
- Maximise every opportunity through upselling and cross-selling
- Monitor and action all relevant mailboxes daily
- Maintain strong product knowledge to confidently recommend the perfect cruise

Who We’re Looking For

You’re passionate, driven, and love working toward results, especially when travel is involved.

You’ll Bring:

- Proven customer service experience with exposure to sales targets
- Previous travel or cruise experience (preferred but not essential)




- GDS experience (preferred but not essential)
- A keen eye for detail and strong problem‑solving skills
- The ability to thrive in a fast‑paced environment
- Motivation, organisation, and a love of exceeding expectations

What’s In It For You?

- Cruise Perks Galore
- Opportunities for onboard ship inspections and exclusive cruise discounts for your own adventures
- See the World
- Industry travel discounts and eligibility for sponsored Familiarisation Cruises across the globe
- Award‑Winning Culture
- Backed by Flight Centre Travel Group Australia, a certified Great Place to Work® (ANZ)
- Diverse & Inclusive Crew
- We’re an Equal Opportunity Employer and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and individuals from diverse cultural and ethnic backgrounds
- Learn & Grow
- Tailored Learning & Development pathways, including in‑depth cruise product training
- Exclusive Staff Benefits
- Access to 350+ retail, health, and wellbeing discounts, financial planning advice, and an employee share plan
- Endless Career Opportunities
- Grow your career across our global network—we proudly promote from within
- Health & Wellbeing
- Corporate health insurance discounts with BUPA, access to an internal gym, and wellness initiatives
- Mental Health Support
- Employee Assistance Program available for you and your family
- Social & Industry Events
- Awards nights, team celebrations, and opportunities to attend global conferences (next stop: Bangkok 2026!)
- Giving Back
- Paid parental and volunteer leave, plus opportunities to support charities through Workplace Giving
- Sustainability at the Helm
- We’re committed to protecting the oceans and the future of cruising through responsible and sustainable practices
- Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave

Applications close:

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📌 Cruiseabout Travel Consultant (Adelaide)
🏢 Cruiseabout
📍 Adelaide