Part‑time position based at our Nhill Branch. This leave & relief role supports customers across our Nhill, Warracknabeal, Rainbow and Edenhope branches – you must be able to travel between locations and cover both planned and unplanned leave (mileage paid).
The Hours
5 days per week, Monday – Friday, 9:00 am – 2:00 pm.
In this role you will
- Be the first point of contact for customers in our North West branches, putting them at the centre of everything you do.
- Assist customers in identifying the most suitable products and services, including account opening, unsecured lending and banking transactions.
- Ensure a seamless, consistent and tailored experience for every customer, with accurate and up‑to‑date details.
- Demonstrate our Smarter Banking options – self‑service and digital tools – to help customers make banking simple, easy and secure.
- Undertake ongoing training and development to enhance your career.
What you’ll bring
- A passion for delivering an amazing customer experience and an unwavering commitment to quality.
- Ability to work collaboratively as part of a team,
self‑motivation and energy to create our signature customer experience.
- A keen eye for detail that ensures transactions are completed efficiently and accurately.
- An appreciation for inclusion and the diversity of our customers.
- An interest in upskilling and career development opportunities with NAB.
Benefits and Perks
- Access to banking and financial services discounts, including competitive rates and reduced fees on home loans, credit cards and insurance.
- Extensive range of benefits and discounted offers on travel, fitness, events and technology.
- Variety of leave advantages, including parental leave, religious leave, special leave, sporting activities leave and volunteer leave.
- Health and wellbeing benefits, including discounts on a wide selection of products to suit personal circumstances and life stage.
We are committed to diversity and inclusion and encourage candidates from all backgrounds to apply.