Macquarie Group is seeking a Client Service Consultant to assist clients with financial products and services via live chat and phone. You will ask insightful questions, provide effective solutions, and escalate issues to supervisors as needed. The role emphasizes accuracy, empathy, and timely responses in a dynamic setting.
With a focus on high-quality service, you will contribute to better customer outcomes while working within hybrid and flexible arrangements dependent on role.
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📌 Client Success Advisor — Live Chat & Support (City of Sydney)
🏢 Macquarie Group
📍 City of Sydney
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