ZIMMERMANN is seeking an experienced Digital Quality Assurance Analyst to support the quality, stability and continuous improvement of our ecommerce and omnichannel platforms across a complex global digital ecosystem.

This is an exciting opportunity to play a key role in delivering exceptional digital experiences at a global luxury fashion brand during a period of continued platform evolution. Reporting to the Digital Delivery and Experience Senior Manager, you will contribute to best‑practice quality assurance, release readiness and continuous improvement across our website and connected systems.

About the Position

As our Digital Quality Assurance Analyst, you will be responsible for producing, analysing and executing test cases across our ecommerce website, CRM and integrated platforms including ERP, POS, WMS and OMS. This role blends hands‑on testing delivery with defect management, release validation and close collaboration with internal teams and third‑party partners.

You will support both business‑as‑usual testing and project delivery across evolving digital initiatives, including platform enhancements, CMS implementations and replatform activities. Working closely with Digital Delivery, Technology, Retail and external suppliers, you will help ensure our digital platforms meet the standards expected of a luxury brand.

Key Responsibilities

- Develop and execute test plans and test cases based on functional specifications and business requirements across ecommerce and omnichannel systems
- Perform unit, functional, end‑to‑end and regression testing across websites and integrated platforms
- Identify, document, analyse and manage defects,



ensuring accurate prioritisation and timely resolution
- Support release readiness, validation and post‑release quality assurance activities
- Execute and maintain test scripts, including automation testing where applicable, to support efficient regression testing

Digital Delivery & Collaboration

- Work closely with cross‑functional internal teams including Digital Delivery, Retail, Client Services, Finance, IT and E‑commerce Operations
- Collaborate with third‑party suppliers to support issue resolution and project delivery
- Participate in WIP meetings, showcases and release activities
- Support elements of sprint and project delivery in line with established processes and timelines

Continuous Improvement

- Identify opportunities to improve testing processes, quality outcomes and release efficiency
- Contribute to the development of QA standards, documentation and ways of working
- Support the adoption of new tools, automation and AI‑enabled practices as the digital technology stack evolves

What You Will Bring to the Position

- A bachelor’s degree in Information Technology, Computer Science, Engineering or a related discipline
- 3–4 years’ experience in a Digital or Ecommerce Quality Assurance role, ideally within retail




- Experience writing test plans, test cases and acceptance criteria
- Exposure to automation testing to support regression and release validation
- Strong understanding of application integration testing
- Experience supporting website redevelopment, platform change or replatform initiatives
- Knowledge of agile and waterfall delivery methodologies
- Robust problem‑solving, communication and prioritisation skills

Experience with the following is advantageous

- Magento 2 or Salesforce Commerce Cloud
- AP21 ERP, NewStore POS / OMS
- Contentful or similar CMS platforms
- Modern ecommerce or composable commerce architectures

Why Join Our Team?

- Work on globally recognised digital platforms within a luxury fashion brand
- Collaborate with passionate, high‑performing teams across digital, technology and retail
- Be part of a business that values quality, innovation and continuous improvement
- Based at our Digital Head Office in Rosebery, NSW

If you’re passionate about digital quality and want to play a key role in delivering seamless omnichannel experiences at Zimmermann, we’d love to hear from you.

Please note that only shortlisted applicants will be contacted.

ZIMMERMANN is proud to be an equal opportunity employer. We consider all applicants based on their individual capabilities and qualifications and are committed to fostering a diverse and inclusive workplace. If you have any support or access requirements, please let us know at the time of application so we can assist you throughout the recruitment process.

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📌 Digital Quality Assurance Analyst (City of Sydney)
🏢 Zimmermann
📍 City of Sydney