About the Company

About the Company As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at Permanent Full-Time position in Newcastle (min 38hrs p/wk) L5 pay grade + super + shift penalties Predominantly University based - location near public transport (bus and train), amenities for use, parking available Upskilling and paid training provided

About the Role

About the Role MSS Security is seeking experienced and technically capable Security Officers to join our team in Newcastle, primarily supporting university sites with opportunities across nearby locations. This is a permanent full-time role (minimum 38 hours per week) offering a clear pathway into Control Room Operator (CRO). The role is ideal for candidates with strong technical aptitude and prior control room experience who are looking to progress their careers. The position will initially focus on patrolling and frontline security duties, with structured upskilling and paid training to transition into CRO responsibilities.

Key Responsibilities

- Conduct foot patrols across university campuses (indoor and outdoor)
- Lock and unlock buildings and facilities as required
- Provide directions and assistance to students, staff, and visitors
- Monitor systems and support control room operations
- Respond to incidents and complete detailed reports
- Communicate clearly and professionally with stakeholders
- Manage visitor sign-ins, inductions, and key registers
- Issue and track key passes

About You

- To be successful, you will have Certificate II in Security Operations
- Current First Aid Certificate
- Valid NSW Security Licence




- Previous Control Room experience (essential)
- Current Working With Children Check
- Strong technical aptitude and ability to learn systems and procedures
- Excellent communication skills and qualified approach
- High level of reliability, integrity, and attention to detail
- Physical fitness with the ability to stand and walk for extended periods
- Good computer literacy skills
- Ability to work independently and within a team

What We Offer

- Permanent full-time position (minimum 38 hours per week)
- Competitive pay rate of Level 5 pay + super + shift penalties
- Predominantly university-based role with access to amenities
- Convenient Newcastle locations near public transport (bus and train) with parking available
- Paid training and upskilling opportunities
- Clear career progression into Control Room Operator and leadership roles

Master Licence Number:

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity. We are proud to: be certified by the Workplace Gender Equality Agency, be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you. As one of Australia’s leading security companies including, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation’s highest profile sites. MSS Strategic Medical and Rescue, a specialist division with MSS Security, has unrivalled experience in delivering emergency, response, rescue, health and paramedical services throughout Australia to some of the nation’s highest profile mining and resources companies.

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📌 University Security Officer (Newcastle City Council)
🏢 Mss Security Pty
📍 Newcastle City Council