Jaybro is seeking a governance-focused IT Service Management qualified to oversee ITSM governance, continual improvement, and operational effectiveness. The role collaborates with technical teams, business stakeholders, and service owners to enhance service quality and reduce risk, with a focus on ISO 27001 compliance.
The position is based at Arndell Park with hybrid work arrangements requiring at least three days onsite weekly, and a strong emphasis on process improvement, reporting, and
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📌 IT Service Delivery & Improvement Analyst (City of Blacktown)
🏢 Jaybro
📍 City of Blacktown
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