Join our passionate Petstock Parkes team. We are inspired by pets and animals to be better people in our careers and everyday life, delivering high-standard grooming services and contributing to Pets, People and the Planet.
Role: Grooming professional supporting a positive customer experience and the operation of the grooming salon within the store environment.
Responsibilities
- Provide full grooming services for a variety of breeds, including bathing, drying, nail clipping, brushing, combing, and both generic and breed-specific clipping.
- Provide a positive and memorable grooming experience for all customers and their dogs.
- Coordinate the grooming salon and clients in conjunction with the Store Manager.
- Make client bookings and assist the store shop floor team when required, delivering exceptional customer service.
- Maintain a consistently high standard of salon presentation and oversee stock management.
- Work with the Store Manager and team to ensure member program targets and expectations are met.
- Proactively support local marketing opportunities and recruitment referral programs.
- Work with the team to achieve and exceed sales targets.
- Maintain a strong safety mindset and contribute to a culture of safety within the team.
Qualifications
- Experience in qualified dog grooming.
- Qualification in Grooming is preferred but not essential.
- Ability to create and embed strong safety practices throughout the salon and store.
- Knowledge of specific breed clips with a commitment to maintaining grooming styles and brand/product knowledge.
- Physically fit, with the ability to lift heavy animals as required.
- Experience handling and working with live animals.
- Maintain an advanced understanding of zoonotic and skin diseases and how to identify them.
- Proven ability to exceed grooming KPIs through high-quality care, customer satisfaction, and strong team collaboration.
- Exceptional communication and interpersonal skills, with the ability to build rapport and engage with customers and team members.
- Strong attention to detail.
Note: This description focuses on job responsibilities and qualifications. It excludes non-essential promotional or administrative content and any irrelevant links.
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📌 Dog Groomer (Experienced) | Parkes (Parkes Shire Council)
🏢 PETstock Retail
📍 Parkes Shire Council
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