At Telstra, we are a leading telecommunications company that connects Australians worldwide. As a Retail Customer Service & Sales Consultant, you will be the trusted expert guiding customers to the right tech solutions and ensuring their experience is memorable.

What You’ll Be Doing

- Deliver Exceptional Customer Experiences: Help customers find the right products and services that suit their needs.
- Be the Go‑To Tech Expert: Stay up‑to‑date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and Excel: Use consultative selling skills to meet and exceed sales targets and KPIs while keeping customers connected.
- Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary and Benefits

- Hourly Rate: $33.33 per hour.
- Junior rates apply for those under 20 years of age.
- Penalty rates: 25% additional for weekday hours after 6 PM, 25% on Saturday, 100% on Sunday, and 150% on public holidays.
- Plus 12% superannuation.
- Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
- Leave options: 16 weeks paid parental leave, Telstra Extra Day Off,



gender affirmation leave, cultural leave, blood donor leave, and provision to purchase up to 4 weeks additional leave.
- Training & career growth: Access over 17,000 learning programs via LinkedIn Learning, and career development through our Future Ready program.
- Flexibility: Flexible working hours and supportive parental leave arrangements.
- Recognition & rewards: Monthly performance rewards and recognition programs.
- Inclusive culture: Diverse and inclusive team where everyone’s unique perspective is valued and respected.

Is This You We’re Looking For?

- Great communication skills: Natural at connecting with people and enhancing their day.
- Solution‑oriented: Enjoy thinking on your feet and tailoring solutions for each customer.
- Sales drive: Motivated to achieve and exceed sales targets and KPIs.
- Passion for learning: Eager to grow and develop skills in a dynamic workplace.
- Resilience and positivity: Can‑do attitude even during busy periods.
- Customer‑facing experience: Previous experience is a plus but not required; enthusiasm will be taught.

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📌 Telstra Retail: Part Time Customer Service & Sales Consultant STRATHPINE (Brisbane)
🏢 Telstra
📍 Brisbane