Job Overview

St John of God Bendigo Hospital is seeking a Bookings Officer to join a multidisciplinary team on a casual basis. The role supports a high‑performing Admissions team by ensuring the integrity, accuracy and timeliness of patient admissions and theatre bookings, while delivering a personalised and professional service to patients, clinicians and key stakeholders. The position offers flexible shifts across weekdays and weekends, and is suitable for a customer‑focused, detail‑oriented individual who thrives in a fast‑paced environment.

Key Responsibilities

- Coordinate theatre bookings and related activities.
- Undertake validation and quality control of all theatre bookings and liaise with theatre regarding theatre lists.
- Facilitate all aspects of theatre bookings, cancellations and rescheduling.
- Liaise with surgeons’ rooms to ensure the timely receipt of admission advice/consent forms and theatre lists.
- Ensure the timely entry of theatre bookings.
- Print and distribute daily theatre lists and reports as required.
- Assist with the timely notification of cancelled sessions to accredited practitioners to optimise utilisation.
- Advise surgeons of available sessions (due to cancellation) to achieve optimum utilisation.
- Report on theatre forecast and utilisation.
- Maintain and distribute accurate information relating to forecasted theatre activity.
- Assist with conducting routine quality audits.




- Monitor patients’ completion of admissions paperwork and assist with appropriate action to ensure progression, including health fund checks.

Qualifications

- Relevant Medical Terminology certificate (or equivalent).
- Experience working within an admissions, bookings or administrative setting.
- Strong organisational skills, high level of accuracy, attention to detail and ability to manage competing priorities while maintaining confidentiality and quality standards.
- Excellent verbal and written communication skills and a commitment to delivering exceptional customer service.
- Ability to build positive relationships with patients, clinicians and stakeholders through a professional and compassionate approach.
- Experience working collaboratively within a multidisciplinary team and managing enquiries in a fast‑paced healthcare setting.

Benefits

- Salary $39.88 – $41 per hour (casual loading inclusive) plus 12% superannuation.
- Casual position with salary‑packaging option each pay period.
- Healthy work‑life balance through flexible work options, additional purchased leave and well‑being programs.
- Employee discount on St John of God Hospital & Medical Services and Private Health Insurance.
- Dynamic multidisciplinary team and flexible work option.

Contact

For enquiries, contact Jules Castleton, Manager Patient Admissions, .

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📌 Bookings Officer (Greater Bendigo City)
🏢 Sjog
📍 Greater Bendigo City