Capalaba Central, 38-62 Moreton Bay Rd, Capalaba, Queensland, Australia

Customer Service Operator Part Time – Capalaba Central

Key Responsibilities:

- Greet and assist customers with a warm, positive and skilled attitude
- Provide accurate information regarding store locations, centre services, promotions and events
- Manage lost property and respond to customer enquiries in person, via phone and online
- Support centre activities, campaigns and general administrative tasks
- Respond to incidents and emergencies in line with Capalaba Central procedures

About You:

- Previous customer service experience (retail, hospitality, concierge or call centre experience preferred)
- Strong communication and problem‑solving skills
- Confident using phones, computers and basic office systems




- Ability to remain calm under pressure and manage multiple tasks
- Availability to work flexible hours, including weekends and public holidays

What Trident Offers:

- A supportive, community‑focused team environment
- Valuable experience working in a dynamic shopping centre
- Training and development opportunities
- Employee discounts and centre‑wide perks

Trident is an equal opportunity employer and actively encourages applications from Aboriginal and/or Torres Strait Islander peoples and people living with disability.

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📌 Customer Service Part Time - Customer Service Officer Level 4 (Redland City)
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📍 Redland City