ITSM Specialist, ServiceNow | Elevate ITIL Maturity (City of Sydney)

ITSM Specialist, ServiceNow | Elevate ITIL Maturity (City of Sydney)

03 Aug
|
Talenza
|
City of Sydney

03 Aug

Talenza

City of Sydney

Talenza in Sydney is seeking an IT Service Management Specialist to uplift ITSM maturity, streamline processes, and improve service governance across IT operations. The role sits at the center of service delivery, collaborating with internal teams and vendors to ensure secure, well‑governed services.

You will enhance incident, request, and change processes, develop dashboards (ServiceNow), and drive reporting insights to support continuous improvement and alignment with business needs.

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📌 ITSM Specialist, ServiceNow | Elevate ITIL Maturity (City of Sydney)
🏢 Talenza
📍 City of Sydney

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