About the Role

We are seeking compassionate and experienced support workers with a strong background in mental health support, particularly for individuals living with bipolar disorder and other mental health conditions. This role involves working in a Supported Independent Living (SIL) environment in Augustine Heights, providing person-centred care that promotes stability, independence, and overall well-being.

Qualifications & Experience

- Certificate III in Individual Support, Mental Health, Community Services, or a related field is preferred but not essential.
- Experience supporting individuals with bipolar disorder, schizophrenia, or other mental health conditions is highly regarded.
- Solid understanding of mental health recovery frameworks and the ability to implement Positive Behaviour Support (PBS) strategies.
- Ability to provide emotional support, assist with medication prompts, and help manage mood fluctuations.
- Experience in de-escalation techniques and responding to mental health crises.
- Strong interpersonal skills and the ability to collaborate with families, allied health professionals, and other stakeholders.
- NDIS Worker Screening Check required prior to commencement.
- Availability for a minimum of 2–3 shifts per week, including nights and sleepover shifts.
- Open driver’s license and own transportation.

Tasks & Responsibilities

- Provide structured, person-centred support to individuals with bipolar disorder and other mental health conditions.
- Support participants in managing daily routines, emotional regulation, and community participation.
- Assist with personal care, meal preparation,



and household tasks as required.
- Implement mental health support plans and follow Positive Behaviour Support strategies (PBS).
- Help manage triggers, support mood regulation, and encourage healthy coping mechanisms.
- Facilitate social and community engagement in safe, meaningful activities.
- Accurately document progress notes, incident reports, and daily records in a timely manner.
- Work collaboratively with families, allied health professionals, and key stakeholders to ensure holistic care.
- Adhere to the NDIS Code of Conduct at all times.

Benefits

At Hope & Care Community Services, we recognise the importance of high-quality support for both our participants and our team members. We foster a culture of respect, inclusion, and professional growth, offering:
✅ Consistent 8+ hour shifts
✅ Competitive hourly rates, based on skills and experience
✅ 24/7 support from a dedicated leadership team
✅ Ongoing mental health training and professional development
✅ Opportunities for career advancement within the organisation
✅ A strong focus on work-life balance
✅ Flexible work hours to suit individual availability

If you are passionate about making a difference in the lives of people with mental health conditions, we’d love to hear from you!

Job Type: Casual

Pay: $36.81 – $45.00 per hour

Benefits:

- Professional development assistance

Application Question(s):

- Do you have a valid NDIS Screening Clearance?

Licence/Certification:

- Working with Children Check (Preferred)
- Driver Licence (Preferred)

Work Authorisation:

- Australia (Preferred)

Work Location: In person

📌 Mental Health Support Workers - S.I.L House (Augustine Heights)
🏢 Hope and Care Community Services
📍 Augustine Heights