SGCH is seeking a purpose-driven Head of Customer Voice to lead the strategic direction of customer experience, complaints, support coordination and placemaking across our organisation.
Reporting to the Director Customers, Shared Services, you will provide enterprise-wide leadership to ensure customer and community insights shape decision-making, service delivery and continuous improvement initiatives across SGCH.
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📌 Head of Customer Experience & Community Voice (Australia)
🏢 SGCH Group
📍 Australia
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