About Us
At Foundever, we're a global leader in customer experience, with 170,000+ people supporting some of the world's biggest brands.
More importantly — we're a place where people start careers, not just jobs.
We provide full training, ongoing support, and real opportunities to grow.
Why You'll Love This Role
✔️No sales – 100% customer service
✔️Monthly performance bonuses
✔️Career progression opportunities
✔️Supportive team setting
About the Role
Join our banking customer service team and help customers with everyday enquiries.
You'll be supported every step of the way with structured training and coaching.
What You'll Be Doing
Answer inbound customer calls (no sales)
Help with customer's banking related queries including fraud, dispute, credit card and business banking
Use multiple systems to find solutions
Provide accurate and professional support
What We're Looking For
Customer service or banking experience desirable (retail, hospitality, call centre – all welcome!)
Good communication skills
Good computer skills
Positive attitude and willingness to learn
Training & Support
We set you up for success from day one:
3 weeks training (Mon–Fri, 9:00 am–5:30 pm)
Ongoing coaching and support
What You'll Get
Stable full-time role
Monthly bonus incentives
Employee discounts & perks
Supportive, team-focused culture
Important Info
Full-time availability required during training
Must have Australian work rights
Background check (including police check) required
Ready to Apply?
Start your career in banking today — no prior experience needed.
?Apply now and join a team that invests in you