Receptionist & Administration Assistant | NSW Government
· Contract until 18/9/2026 + possible extensions
· Up to $***** p/h + super
· Gosford location
The opportunity
A well-established NSW Government agency is seeking a reliable and customer-focused Receptionist & Administration Assistant to join their Public Guardian division on a contract basis.
This is a varied front-line role - you'll be the first point of contact for internal and external customers, managing a busy reception and switchboard while providing broad administrative support to the team.
It's a excellent entry point into the NSW public sector for someone with strong people skills and a solid administration background.
What you'll be doing
Managing reception - answering and directing phone calls, responding to counter enquiries and emails from staff and customers in a timely and professional manner
Operating a computerised switchboard and directing enquiries to the appropriate area
Providing broad administrative support including word processing, data entry, preparing correspondence and meeting papers,



taking minutes and maintaining electronic and file records
Supporting meetings, events and staff travel arrangements in line with internal and external policies
Undertaking routine financial activities in accordance with relevant practices and standards
Assisting with projects and research as required
Handling sensitive and complex enquiries with discretion, professionalism and empathy
What we're looking for
Previous experience in a reception, administration assistant or customer service role
Experience using a computerised switchboard (essential for switchboard-focused positions)
Strong communication skills — confident and professional across phone, email and face-to-face
High attention to detail and the ability to manage competing demands in a busy environment
Proficiency in Microsoft Office and general office technology
Ability to handle sensitive matters with discretion, empathy and cultural awareness
Must be willing to undergo a National Criminal History Record Check and Working with Children Check

📌 Receptionist And Admin Officer - Gosford (New South Wales)
🏢 Ampersand
📍 New South Wales