About Us
Mounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty.
We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.
About Us
Mounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty.
We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.
Mounties Group have over 280,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical, Hospitality, Homecare and Allied Health.
We employ over 1,000 people and are rapidly growing, particularly in the Health and Wellbeing segment of our business.
Our Head office is located in Mount Pritchard and supports businesses across NSW, QLD, VIC and the ACT.
THE ROLE
We are currently searching for an energetic and dedicated Member Services Attendant with exceptional customer service skills to join our fun and friendly team on a part-time basis at our superb venue Harbord Diggers, in Freshwater NSW!
As a Member Services Attendant, you will act as our brand ambassador and be the first touch point for our members and guests upon entry ensuring a five-star service delivery and memorable moments are created for all.
More Specifically, Some Of Your Duties Will Include
Consistently deliver exceptional customer service
Maintain legislative requirements including club entry, RSA & RCG standards
General administrative duties
Provide our customers with friendly informed directions and assistance




Up sell and promote club memberships, entertainment, promotions and events
Process Club memberships and renewals accurately
Professional and welcoming telephone manner to internal and external customers using the PABX / Switchboard as well as conveying accurate messages
Project a skilled image at all times
Enhance the Harbord Diggers experience to all members and guests
Most importantly – greet everyone with a warm and welcoming smile
About You
Passionate about delivering an excellent customer experience
Excellent personal presentation with a high level of communication skills
Proficient computer skills
Experience using a PABX/ Switchboard is desirable
A willingness to help and work effectively within a team
Ability to work flexible hours including days, evenings, weekends and Public Holidays
RSA & RCG certification (or willing to obtain prior to commencement)
Our Benefits
Discounted meals and gym membership
Uniforms provided
Ongoing training and development opportunities
Join Australia's growing leading hospitality group
Fun & supportive team
WHY MOUNTIES?
We have over 280,000 members and are listed as one of Australia's top privately owned companies.
With strong values and a commitment to our staff, we are a recognised employer of choice.
Group Winner Of
Western Sydney Business Awards – Employer of Choice ****
Clubs NSW - Clubs and Community Award for Health and Wellbeing ****
Clubs NSW – Clubs and Community Aware for Emergency Services ****
#J-*****-Ljbffr

📌 Member Service Attendant - Harbord Diggers Freshwater Nsw (Sydney)
🏢 Mounties Group
📍 Sydney