Channel Development Manager
The role:
The
Channel Development Manager
will support
channel initiatives
across the assigned territory. The person will be responsible for identifying, onboarding, and nurturing both new and existing strategic expand market reach for some key offering including SaaS, and drive revenue growth
What your day will look like:
Execute channel strategy to drive partner-led revenue growth and market expansion
Identify and recruit new channel partners aligned to target markets and product priorities
Conduct initial partner onboarding process, ensuring new partners are set up in CRM systems or partner portals with the correct permissions and access to tools.
Enable partners with training, demos, and sales materials, including for SaaS and Cloudrunner
Execute Cloud Partner Program and build a scalable onboarding program for SaaS partners
Align cross-functional teams (sales, marketing, product) to support partner success and program execution
About you:
Channel, Technical & Solution Awareness
Around 5 years of experience in a channel sales, partner support, sales operations, or customer-facing role within
technology, security solutions, or SaaS/Cloud environments
.
Solid understanding of
SaaS, cloud, and hybrid solutions
, with the ability to explain value propositions clearly to both technical and non-technical partner stakeholders.
Familiarity with physical security technologies such as
access control, video surveillance, and cloud-based platforms
is an advantage.
General awareness of system integrations, migrations from legacy platforms, and device compatibility to help support partner discussions and enablement activities.




Communication & Presentation Skills
Strong written and verbal communication skills, with experience supporting or delivering
partner-facing presentations, training sessions, webinars, or workshops
.
Ability to structure information clearly, maintain engagement, and respond confidently to partner questions.
Comfortable supporting consultative or value-based sales motions by reinforcing messaging and best practices provided by the Channel Sales team.
Partner Enablement & Coordination
Experience assisting with
partner onboarding
, CRM or partner portal setup, and ensuring correct access to tools, resources, and documentation.
Organised and detail-oriented, with the ability to support
sales programs, campaigns, and ongoing channel initiatives
.
Proactive in helping partners navigate internal systems, sales enablement tools, and product catalogs.
Industry & Compliance Awareness
Basic understanding of
regional compliance and industry standards
(e.g., data sovereignty, ISO standards, security best practices), with the ability to escalate or align messaging with internal experts when needed.
Able to position compliance considerations in support of partner conversations and solution value.
Business Mindset
Interest in
business storytelling
, helping translate technical capabilities into partner and customer outcomes using approved messaging, case studies, and success stories.
Collaborative team player who works closely with
APAC Channel Sales
and global teams to ensure consistent partner experience.
Let's talk perks!
Chance to work for one of the leading IT Security providers
Attractive compensation package
Regional exposure
Travel opportunities
#J-*****-Ljbffr

📌 Channel Account Manager (New South Wales)
🏢 Genetec
📍 New South Wales