Senior Dental Receptionist / Practice Manager
Permanent Part-Time – $40 per hour + Superannuation
OR
Casual – Guaranteed Hours per Week
We are looking for an experienced
Senior Dental Receptionist / Practice Manager
to join our dental practice.
This is a
permanent part-time position
with the option of casual employment at a higher hourly rate while still offering
guaranteed hours per week
.
This is an excellent prospect for someone who enjoys working in a fast-paced environment, a Small Team of 1-2 dentist a day and takes pride in delivering outstanding patient service, and can confidently manage the day-to-day operations of a busy dental front office.
About the Role
As the first point of contact for our patients, you will play an important role in ensuring every patient receives a welcoming and professional experience.
Your Responsibilities Will Include
Managing the front desk and providing a warm, professional welcome to all patients.
Answering phone calls and responding promptly to patient enquiries.
Scheduling appointments and maintaining an efficient appointment book.
Coordinating patient treatment plans and follow-up appointments.
Managing patient recalls and ensuring recall systems are maintained effectively.
Following up outstanding treatment plans and encouraging treatment acceptance.
Processing payments, health fund claims and billing.
Maintaining accurate patient records and ensuring administrative compliance.
Developing and maintaining practice systems, policies and staff protocols.
Overseeing the day-to-day management and organisation of the practice.
Ensuring essential practice management requirements are maintained, including equipment servicing schedules, compliance records, certifications and other operational obligations.
Liaising with dentists, specialists,



laboratories and the clinical team to ensure the practice operates efficiently.
Assisting with staff coordination, rostering and general practice administration as required.
Monitoring stock levels and coordinating ordering of clinical and office supplies.
Helping maintain a high standard of customer service, patient care and professionalism throughout the practice.
Identifying opportunities to improve practice efficiency and contribute to the ongoing success of the business.
Essential Requirements
To be considered for this position you must have:
A minimum of 7 to 10 years' experience
working as a
Dental Receptionist or Dental Practice Manager.
Excellent communication and interpersonal skills.
Strong organisational and time management abilities.
Experience with dental practice management software.
Please Read Before Applying
This role is intended for experienced
Dental Receptionists and Dental Practice Managers
.
Applicants whose experience is primarily as a
Dental Assistant
,
Medical Receptionist
, or in another healthcare reception role
without significant dental front desk experience
will not be considered.
However, if you are an experienced Dental Assistant
seeking a clinical assisting role, we would still be pleased to hear from you, as we may have opportunities available within our clinical team.
What We Offer
$40 per hour + Superannuation (Permanent Part-Time)
or
$$ Casual
with
Guaranteed hours per week
A stable, long-term position within a modern and growing dental practice.
A friendly, supportive and professional workplace where your experience and contribution will be valued.
If you have the experience, confidence and professionalism to excel in this role, we would love to hear from you.
To apply, please submit your resume along with a brief cover letter outlining your dental reception or dental practice management experience and minimum 2 contacts for reference check.

📌 Senior Dental Receptionist And Manager (Queensland)
🏢 Caloundra Dental Studio
📍 Queensland