MECCA Brands is seeking a Concierge Manager for the Bourke St flagship on a 12-month fixed-term contract. You will lead a team delivering exceptional service, curate bespoke experiences for VIP customers, and drive loyalty and engagement across store events and services.
You will analyze customer data, mentor colleagues, and partner with Leadership and Events to elevate MECCA's industry-leading standards. This role combines people leadership with strategic guest experiences.
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