UnitingCare Queensland seeks a Service Lead for the NQ Protected 24/7 DFV telephone service in Townsville. You will oversee intake, screening, triage, risk assessment and support, leading a team of practitioners on a rotating roster to ensure high-quality service delivery and client safety.
You will manage day-to-day operations, engage with clients and external agencies, and drive program improvements while maintaining adherence to safety and quality standards.
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📌 Townsville Dfv Service Lead — 24/7 Impact Leader
🏢 Family and Disability Services
📍 Townsville
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