Lead the Energy - Become a Venue Manager at Zone Out Arcade Nelson Bay

We're a high energy mix of arcade thrills powered by passionate leaders and crews who live and breathe excitement, service, and teamwork .

Right now, we're looking for a dynamic Venue Manager to lead the fun at Zone Out Arcade Nelson Bay.

If you're someone with heart, hustle, and a love for people, this is your chance to join a brand that's expanding fast and shaping the future of family entertainment.

The Role

As a Venue Manager, you'll be the heartbeat of your venue, leading, inspiring, and driving a team that's passionate with creating unforgettable guest experiences.

You'll build an atmosphere where:

- The games are buzzing
- The service is customer-focused
- The guests are smiling
- The team feels proud to be part of something bigger

You'll report to the Directors and lead your venue through every stage of the Guest Journey, from arrival to farewell, making sure every moment counts.

What You'll Do

- Run the show – Oversee all venue operations, keeping energy high and experiences seamless
- Lead, train, and inspire – Build and empower a team that thrives on honesty, teamwork, and excitement
- Deliver the Moments that Matter – Make every visit smooth, memorable, and full of life




- Manage the essentials – Keep rosters, performance, stock, and service standards running like clockwork
- Own the numbers – Track budgets, reporting, and ordering to keep the venue profitable and efficient
- Champion safety and compliance – Maintain a clean, safe, and welcoming environment for guests and staff

About You

You're a natural leader with drive, passion, and personality. You lead with honesty, thrive on teamwork, and are guest obsessed in everything you do.

What you're bringing to the party

- Proven 2+ years leadership experience in hospitality, entertainment, or retail
- A hands on leadership style – you're on the floor, not behind a desk
- Strong arcade operations knowledge (bonus)
- Confidence with rosters, budgets, reporting, and stock control
- A calm, solution focused approach under pressure
- A passion for culture building and team development
- Flexibility across days, nights, weekends, and public holidays

Why Join Zone Out Arcade

- Be part of a passionate, supportive, high energy team
- A culture where your energy, ideas, and effort are noticed and heard
- Opportunities to grow with us as we expand

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📌 Arcade Venue Manager (Newcastle City Council)
🏢 Arcade Trader
📍 Newcastle City Council