NDIA in Australia invites a senior executive to establish and lead a newly evolved Division focused on participant experience, complaints, and service design, ensuring participant voice informs policy, service delivery and performance across the Agency.
As General Manager, Engagement and Improvement, you will integrate engagement, critical incidents and practice improvement, translate insights into practical improvements, and build trusted relationships with government, disability sector and
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📌 General Manager, Participant Experience & Improvement (City of Sydney)
🏢 Orchard Talent Group
📍 City of Sydney
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