About VU

At VU, we aim to be one of the leading impact universities in the world. VU is an impact‑driven university committed to equity, excellence and opportunity. Based in Melbourne’s west and connected globally, we put students first through the VU Block Model®, dual‑sector pathways and strong industry partnerships. We are a values‑led, inclusive workplace where diverse talent is supported to make a real difference.

About the Team

The Apprenticeship/Traineeship Support Unit (ASU) at Victoria University is a dedicated team that supports apprentices, trainees, employers, teaching departments, and external stakeholders throughout the apprenticeship lifecycle. ASU plays a vital role in ensuring compliance with Victorian Government and training contract requirements, managing enrolments, progress reports, contract variations, qualification transitions, and completions. The unit acts as a central point of coordination, providing administrative, compliance, and stakeholder support to help apprentices/trainees successfully progress through and complete their training while ensuring employers and VU meet all regulatory obligations.

About the Role

The overall purpose of the Apprenticeship / Traineeship Support Officer is to provide administrative support to the day‑to‑day operations of the Apprenticeship / Traineeship Support Unit. The incumbent will perform a range of administrative tasks to ensure an effective and efficient service is provided to apprentices, trainees, teaching departments, employers and other relevant external stakeholders.

Position Key Duties

- Provide administrative support across the Apprenticeship / Traineeship student lifecycle.
- Develop and foster strong relationships with employers.




- Contribute to the work effort of the Apprenticeship / Traineeship Support Unit to ensure key performance indicators are met.
- Work in a customer‑focused team, supporting employers, apprentices, and trainees throughout their journey with Victoria University TAFE.

Position Details

- Classification: HEP5
- Salary: $79,135 - $90,899 per annum
- Employment Type: Continuing
- Hours per Week: Full time (36.75 hours per week)
- Location: Sunshine

About You

- Seeking a person with apprenticeship and traineeship knowledge and experience
- Someone with knowledge in the administration of apprenticeships and traineeships within an educational setting with a customer service background.
- Key behaviours or attributes valued in the team
- What would attract someone to apply

Please note: The University is a Child Safe organisation. You will be required to hold a current Employee - Working with Children Check (WWCC) or be willing to obtain one prior to commencing employment.

Victoria University is committed to fostering an inclusive, respectful, and socially responsible community. We honour our deep diversity by respecting First Nations perspectives and embedding sustainable approaches to Protecting Country, while championing progressive inclusivity for all—embracing Aboriginal and Torres Strait Islander peoples, people with disability, culturally and racially marginalised communities, LGBTQIA+ individuals, and people of all ages and socio‑economic backgrounds. As a WGEA Employer of Choice for Gender Equality, we strive to create a place where everyone feels they belong, and we ensure a positive, barrier‑free recruitment experience by providing adjustments and accessible formats upon request at or .

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📌 Apprenticeship/Traineeship Support Officer (City of Brimbank)
🏢 Victoria University
📍 City of Brimbank