The Company

Our client is a globally recognised leader in its industry, employing more than 2,000 people across 25 international locations. With more than 45 years of crafting HDPE fittings, they have built a reputation for innovation, quality and reliability, supported by a culture that values collaboration, partnership and continuous improvement.

While globally recognised, they pride themselves on maintaining a close-knit, supportive team environment where employees are valued, empowered and encouraged to grow.

Culture & Benefits

- Supportive, long-tenured team culture with mentorship from industry specialists
- Be part of a respected global brand with a strong local presence
- Hybrid working available after probation (3:2)
- Brand new office at their new warehouse with on-site parking available
- Ongoing training and development
- Genuine opportunities for career progression
- Inclusive and supportive workplace where individuality is valued

The Opportunity An exciting opportunity exists for a highly organised and proactive Internal Sales Officer to join the team in Larapinta. In this role, you'll be the key point of contact for customers, providing exceptional service, managing enquiries and quotations, and supporting business growth through strong relationship management.

Key Responsibilities

- Manage inbound and outbound customer enquiries,



providing timely support and solutions
- Build and maintain strong relationships with existing customers and warm leads
- Generate sales opportunities through proactive customer engagement
- Prepare quotations, process orders and coordinate deliveries
- Provide product support to distributors and end users
- Support the external sales team with customer and sales activities

About You Essential Skills & Experience

- 2+ years' experience in internal sales or customer service
- Strong customer focus and relationship-building skills
- Excellent communication and interpersonal abilities
- High level of accuracy and attention to detail
- Solid data entry and administrative skills

Preferred Skills & Experience (training provided where needed)
- Experience using ERP systems for order processing and data entry
- Relevant experience working in pipe fittings industries
- Experience in the pipe fittings / poly pipe / plumbing / irrigation industry is a big plus (but not essential if you have strong general sales credentials)

If you're looking to join a respected global organisation where your contribution is recognised, your development is supported, and your career can grow, we'd love to hear from you. Apply now for a confidential discussion.

📌 Internal Sales Officer | Customer Service & Sales Support | Hybrid (Brisbane)
🏢 Catalina Consultants
📍 Brisbane