At Flight Centre Business Travel (FCBT), we do corporate travel differently. As a dedicated SME-focused brand under the Flight Centre Travel Group umbrella, we put people at the heart of everything we do, and we invite you to enjoy a close-knit, relationship-driven culture while backed by the resources and reputation of Australia’s most iconic travel brand.
What You Will Be Doing
- Managing and growing a dedicated portfolio of SME clients, acting as their trusted travel expert and primary point of contact.
- Building genuine, multi-level relationships with key stakeholders within your client portfolio.
- Overseeing your clients’ end-to-end travel programs including air, hotel, car hire and ground transportation via Sabre GDS.
- Driving retention, growth and profitability across your portfolio through exceptional service and proactive account management.
- Handling complex fares, itineraries and ticket exchanges with accuracy and efficiency.
- Collaborating with your team to deliver a consistently outstanding experience for every client.
What You’ll Bring
- 2+ years experience as a Travel Consultant or Travel Manager.
- High level of GDS proficiency, preferably Sabre.
- A natural relationship-builder with strong communication and listening skills.
- Strong attention to detail and a customer-focused mindset.
- Proven ability to work effectively within a team environment.
- Sharp business acumen with a drive for sales and service excellence.
What’s In It For You
- Inclusive company culture recognized as a Excellent Place To Work® Australia.
- Equal Opportunity Employer encouraging all suitably qualified applicants.
- Individualised Learning & Development pathway options.
- Access to LinkedIn Learning for ongoing skills development.
- Exclusive staff discounts via employee-only portal (350+ retailers, health and wellness discounts, financial planning advice, employee share plan).
- Travel discounts for flights, hotels, tours, cruises and insurance for family and friends.
- Career opportunities across a network of brands worldwide, with promotion from within.
- Corporate health discounts through BUPA and access to an internal gym.
- Mental health support and Employee Assistance Program for staff and family.
- Regular awards nights, social team-building and industry events; opportunity to attend global conferences.
- Corporate social responsibility program with paid parental and volunteer leave.
- Commitment to sustainability and environmental stewardship.
- Reconciliation Action Plan supporting Aboriginal and Torres Strait Islander inclusion and cultural safety.
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📌 Travel Manager - FCBT - Perth, WA
🏢 Flight Centre Business Travel- Australia
📍 Perth
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