Role Description

Lead large‑scale digital transformation programs for Australian enterprise clients across business, technology, operating model and process domains, focusing on cost take‑out initiatives that deliver tangible savings. Provide strategic leadership across business architecture, transformation delivery, organisational change and technology enablement, acting as a senior client advisor and trusted transformation partner to executive stakeholders including CIO, COO, CFO and business leadership teams. Drive alignment between business strategy, enterprise capabilities, operating model, process transformation, data and technology investment. Lead multidisciplinary consulting and delivery teams ranging from 10 to 50+ personnel across multiple workstreams and vendors. Ensure transformation outcomes deliver measurable business value, operational improvement, customer experience uplift and organisational readiness. Oversee program governance, commercial management, delivery assurance, stakeholder engagement and executive reporting.

Key Responsibilities

- Lead enterprise‑wide transformation programs from strategy through execution and business adoption.
- Lead a team of cross‑functional consultants to identify, design and implement cost take‑out initiatives.
- Define and maintain target operating models, business capability maps, transformation roadmaps and business architecture artefacts.
- Establish transformation governance structures, delivery frameworks and executive steering processes.
- Manage senior stakeholder relationships across business and technology functions.
- Lead and mentor consulting, architecture, project delivery and business transformation teams.
- Drive alignment between business priorities, technology initiatives and organisational change programmes.
- Facilitate executive workshops,



strategic planning sessions and business transformation assessments.
- Provide oversight across program delivery including scope, schedule, budget, risks, dependencies and quality outcomes.
- Ensure integration between business process transformation, enterprise applications, data, AI, automation and operating model initiatives.
- Manage external vendors, implementation partners and system integrators within complex enterprise environments.
- Support organisational change management activities including business readiness, communications and adoption planning.
- Develop executive‑level presentations, transformation business cases and board‑level reporting materials.
- Identify transformation risks, delivery issues and remediation strategies across large and complex programmes.

Required Skills and Experience

- 15+ years’ experience in transformation, enterprise consulting, business architecture or large‑scale program delivery.
- Experience in civil engineering, infrastructure or large‑scale construction environments, with a proven track record delivering cost optimisation outcomes in asset‑intensive organisations.
- Proven experience as both a practitioner and a leader of programmes with a core focus on cost take‑out.
- Proven experience leading large transformation programmes within Australian enterprise organisations.




- Demonstrated leadership of consultancy or delivery teams ranging from 10 to 50+ personnel.
- Strong background in business architecture, enterprise operating model transformation and strategic business alignment.
- Experience engaging with C‑level executives and senior business stakeholders in complex enterprise environments.
- Proven experience delivering transformation initiatives across multiple domains including process, technology, data, customer and organisational change.
- Strong understanding of enterprise delivery governance, transformation methodologies and programme assurance practices.
- Experience working within large Australian industries such as utilities, government, transport, logistics, financial services, telecommunications or healthcare.
- Demonstrated experience managing multi‑vendor environments and complex stakeholder landscapes.
- Strong commercial acumen including programme budgeting, consulting engagement management and business case development.
- Experience leading strategic workshops, transformation assessments and executive decision‑making forums.
- Knowledge of enterprise architecture and business transformation frameworks such as TOGAF, Business Capability Modelling, Operating Model Design, Lean, Agile or Protected.
- Excellent executive communication, facilitation, negotiation and leadership skills.

Benefits & Perks

- Flexible/hybrid working arrangements.
- Health insurance.
- Novated car lease.
- Access to UST perks (Reward Gateway), offering discounts across major retailers.

Diversity, Equity and Inclusion

Our commitment to diversity, equity and inclusion is a core part of UST’s values of humility, humanity and integrity. All qualified applicants will receive equal consideration and opportunities.

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📌 Cost-Takeout Lead – Engineering Services (City of Sydney)
🏢 Ust
📍 City of Sydney